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Privacy Policy

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Effective Date: July 2025
Last Updated: July 2025

At Saaficare, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. As a home healthcare agency based in Minnesota, we comply with the Health Insurance Portability and Accountability Act (HIPAA), the Minnesota Government Data Practices Act, and all applicable federal and state privacy laws.

This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or receive services from us.

1. Information We Collect

We collect information to provide quality care and communicate with clients, family members, and partners.

a. Personal Identifiable Information (PII)

  • Name

  • Date of birth

  • Phone number

  • Email address

  • Home address

  • Emergency contacts

b. Protected Health Information (PHI)

  • Medical records and history

  • Diagnoses and treatment plans

  • Insurance information

  • Physician referrals and communications

  • Service documentation

c. Website and Technical Data

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Date and time of access

We may collect this information directly from you, your authorized representatives, referral sources, or via secure digital tools (e.g., our website contact form).

2. How We Use Your Information

Your information is used solely for purposes related to your care, service delivery, and legal compliance, including to:

  • Coordinate and deliver home healthcare services

  • Communicate with clients, family members, and care teams

  • Process billing and insurance claims

  • Maintain medical and service records

  • Respond to client inquiries

  • Monitor and improve our services and website

  • Comply with federal and Minnesota state laws and regulations

3. Sharing Your Information

Saaficare does not sell or rent your personal data.

We may share your information only as permitted or required by law, including:

  • With healthcare professionals and providers involved in your care

  • With authorized family members or legal guardians (with written consent)

  • With insurance companies, Medicaid/Medicare, and billing partners

  • With government agencies or oversight bodies (e.g., Minnesota Department of Human Services)

  • With third-party vendors that support our operations (under strict confidentiality agreements)

  • When required by a court order, subpoena, or mandatory reporting law

We will always limit disclosures to the minimum necessary, as required by HIPAA and Minnesota Statutes § 144.291–.298.

4. Your Rights Under HIPAA and Minnesota Law

You have important rights regarding your data:

  • Access your records: You may request a copy of your health information.

  • Correct your records: Request corrections to any inaccurate or incomplete data.

  • Request restrictions: Ask us to limit how we use or share your information.

  • Request confidential communication: Ask that we contact you in a specific way (e.g., phone vs. email).

  • Revoke consent: Withdraw permission for data sharing (where applicable).

  • File a complaint: Contact us or the Minnesota Attorney General if you believe your privacy rights have been violated.

To make a privacy-related request, contact us using the information below.

5. Data Protection and Security

We use administrative, technical, and physical safeguards to protect your information. This includes:

  • Encrypted data storage and transmission

  • Access controls and secure logins

  • Staff training on privacy practices

  • HIPAA-compliant digital systems

Despite our best efforts, no method of electronic storage is 100% secure. If a data breach affecting your information occurs, we will notify you in accordance with Minnesota law.

6. Use of Cookies and Website Tracking

Saaficare’s website may use cookies or similar technologies to improve your online experience. These tools help us understand website traffic and user behavior.

You can disable cookies in your browser settings. However, this may limit some functionality on our website.

7. Links to Other Websites

Our website may contain links to third-party websites. Saaficare is not responsible for the content or privacy practices of these external sites. We encourage you to review their policies before submitting any personal data.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental or legal guardian consent. If you believe a child has submitted information to us, please contact us immediately for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, practices, or services. Updates will be posted on this page with a new effective date.

Continued use of our website or services after such changes constitutes your acknowledgment of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact:

Saaficare Home Healthcare
[Your Address]
[City, MN ZIP Code]
Phone: [Your Phone Number]
Email: [Your Email Address]
Website: www.saaficare.com

You may also contact the Minnesota Department of Health or the Office for Civil Rights (U.S. Department of Health & Human Services) for additional information or to file a complaint.